Relation between problem types and management decision levels
- Problem and decision level
Figure shows relation between different types of problems in companies and management functions dealing with problems. Structured problems solve operative level of management, low level. Structured problems are solved in Transaction Production Systems (TPS)
Mid management deals on tactical level with different types of problems and mainly with partly structured problems. Two systems are available for solving structured, partly structured and non structured problems: Management Information System and Decision Support System.
Top management levels dealing with strategic decisions do not have any support of information systems. Theoretically, experts systems should deal with problems on strategic level, but currently there are no expert systems alive and functioning.
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