Absurdity of Information Systems Usage

Revenue assurance needs to be so precise, needs to reconsiliate revenue for every cent between different postings or between different processes in different systems.

For instance,

after applied taxes, billing and related systems have to show same amounts but if difference happens complete alert procedure is started. Might be a case that alert is started during weekend and expert from holiday is called. Expert came to point of crime to investigate what happened. Where did difference of 3,5 $ appeared? And expert works on custom tailored systems, reports and procedures made just for revenue alerts to find out why tax appliance caused difference between 3 systems. Expert time plus systems costs. This amounts are not small. Big resources were engaged to find out micro amounts, because this assurance confirms systems are plausible and reliable…

On the other hand due to non standard cash flow hundreds of millions might be wrongly placed in consolidated financial statements.

Or,

Sales personnel cannot offer better customer tailored packages of products and services. Simply can not because company policy does not allow it. Further, same Sales loose customers daily, because hands are tied. 

Getting the picture?

Micro world gets all possible attention, macro revenue world gets superficial attention and effort.

Company will loose macro revenue amounts but will assure revenue correctness of dimes.