Knowledge Management and Business Intelligence - Part 2
All Information Systems on the path from Data to Wisdom contribute with knowledge snippets.
Data is generated in production systems. Operative reports from production systems are standard functionalities. Reports are possible to deliver and to manage in corporate Knowledge Management system.
Production systems are connected with Master Data Management relations. How data are connected through systems and their historical relations are crucial for making higher level reports in Business Intelligence. Relations in forms of tables or reports and their historical versions are important corporate knowledge. They need to be part of corporate Knowledge Management.
Data Warehouse has something very valuable for company. It is business logic transferred into data model. DWH Star scheme/schemes need to be included in Knowledge Base.
Business Intelligence and knowledge management, BI reports and analytics are knowledge geyser. They are core source of corporate knowledge.
Data Mining is knowledge enhancer, finding hidden patterns and trends. It is fountain of youth for marketing. Export results, reports to knowledge management system.
Finance and Controlling products are financial reports, financial statements with many analytics and derivations of reports. It is more than necessary to include it into knowledge base.
Marketing intelligence are results of different polls and market analysis. Send them to Knowledge Base.
So, it is not important to join knowledge management and business intelligence but to include also all other information generators from corporate information systems. Knowledge distribution is intangible asset for decision intelligence.
Decision Intelligence and Competitive Intelligence
Combination of all mentioned exports form information systems to knowledge management base with corporate documentation, processes and innovations is essential Decision Intelligence, basis for decision support system. Only adequately stuffed Decision Intelligence can create Competitive Intelligence.