Definition Influence on Key Performance Indicators

Definition of parameters in reports significantly determine business performance measurement. Definitions influence reports, personal goals and benchmarking quality. If the official reporting consistency is changed due to change in definition, both definitions should be at the hand of users. If possible in same report would be ideal. This means that user can compare trends and figures with both definitions and to evaluate drop or jump in figures. Comparison leads to good and quality business communication and is the result of good information solution in information systems.