Super Simplification of Problems
I can not help myself, I can not stop noticing managers and project leaders making suggestions on how Information Systems work and what others should do. They are not experts in IT, they are experts for their respective area of expertise like product development, marketing analysis and research, business analytic’s, predictive analytic’s, business performance analyzers and etc. Well, at least I hope they are. They are experienced in own business area and they are heavy information consumers. Most important fact is that they create corporate knowledge and play significant role in budget allocation.
Some of them, not all, like to simplify processes they do not know so well.
In Information Systems case, they like to make their own visions and advises of how data warehouse should provide data to them and how they should be setup. It is not a problem when suggestions stay on level of suggestion but problem starts when suggestions are translated into must have requests. For example, into unrealistic delivery time for complex reports.
Lack of knowledge creates unrealistic expectations, spreads negative marketing and makes huge pressure on the area that actually has no or little to do with information problems and bottlenecks. At the end it causes unnecessary company internal energy consumption. Usually this is costly resource consumption. Lack of knowledge about Information Systems, complete overview, super simplifies information delivery problems. They make leaf letter or brochure out of Information systems. For me it is the same to compress neural science into leaf letter and then to make suggestions and actions upon this assumptions. One of their greatest and often false interpretation is to force data warehouse
Such knowledge is OK for understanding but not for conclusions and especially not for decisions and actions on processes that directly affect information flows.
Former IT experts promoted to management positions can be especially dangerous, those IT experts who worked on only one system, on very standardized platforms or on simple Information Systems, thinking they have figured out all regarding Information Systems. They do like to underestimate information flow creation and complexity in environment not known to them.
Simple minds consume lot of energy. Energy on explanations showing harmfulness of demands.