Is it possible to have information place in company where everlasting changes cannot spoil strategic information sets? Further on, what is the sense of permanent change in companies. Why so often companies have to reshuffle and totally replace decision making basis? Software, hardware, vendors, consultants, experts, business analysts… Everything has to be changed from time to time, and does periods are getting shorter and shorter. Actually when one implementation of the particular core information system is made others are already on the way… And so on and so on. How this permanent changes affect strategic decision making systems?
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Transparent work could show what was made wrong in the past. Somebody might ask whose responsibility was that. This is horror question that many alike. Not only alike but hate. It is easy to make enemies with technology that provides deep insights into someone’s “territory”. Off course, after implementation of technology that provides transparency through business units and departments somebody could ask why was lost so much in complex contract and who should be blamed for this? Who would like advanced and sophisticated revision with new technology of its own work after working very hard with limited human and technology resources?
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Knowledge Management and Business Intelligence
How does Business Intelligence participate in Knowledge Mangement? It does but as one source of information and therefore corporate knowledge. Figure Knowledge Management and Business Intelligence shows participations of differnet participants in information flow and their contributions in (graph at the bottom) knowledge management and in support to different types
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Mid management deals on tactical level with different types of problems and mainly with partly structured problems. Two systems are available for solving structured, partly structured and non structured problems: Management Information System and Decision Support System.
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Current situation with business management reporting is similar to situation in the airplane cockpit. Each pilot (Board member or Chief of Business unit) looks into panel with instruments and sees only static data with two or several options prepared by their stuff.
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Talking about strategy and leadership without proper set of systems, methods and procedures is like talking about driving and not actually sitting in car and driving. Decision Support Systems (DSS) supplies management and strategy with beneficial information and strongly supports made decisions. It is vital to test new strategy or decision within business environment. This is the reason why DSS operationaly supports company leaders and strategy
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Working harder in narrow business intelligence picture
If company has fall of income due to reduced sales volume, because old management and sales staff do not understand well how the market works today. To stop sales decrease their new head of sales or some of them to forgive and hire youth and new people from whom you expect to increase sales. Intensify its
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